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Rakesh Saini
Ericsson AB
Lead - Operation Support-Configuration Management(Consultant)

Riyadh , Riyadh , Saudi Arabia
Rakesh Saini's Overview Current Lead - Operation Support-Configuration Management(Consultant) at Ericsson AB Past Senior Engineer,Product Configuration at Ericsson India Pvt Ltd Sr. Engineer ,Network Operations at Hughes Telecom,Tata Teleservices(Mhr) Ltd. Education Shivaji University Model School, Sundernagar Recommendations 5 people have recommended Rakesh Connections 278 connections Rakesh Saini's Summary Currently associated with Ericsson AB, Riyadh, Saudi Arabia as Team Leader - Operation Support(Consultant),Configuration Management,STC-Managed Services. 1) Customer-focused Telecom professional with over 13 yrs of valuable experience. A leader making significant contributions to team and simultaneously striving for individual success 2) Proven skills in Operation Support, deployment of core networks for existing service providers, and greenfield projects for major Indian operators, involved from inception to completion for configuration part. 3) Exemplary records of working with major telecom vendor at Ericsson India/Sri Lanka, Ericsson Brazil and Ericsson Saudi Arabia. 4) Consistently exceeded organizational expectations with exceptional planning, team leading skills, and the ability to work in cross-cultural and multi-ethnic environments Specialties Operation Management, Technical Management (GSM/WCDMA Core), PSTN Networks Rakesh Saini's Experience Lead - Operation Support-Configuration Management(Consultant) Ericsson AB Public Company; 10,001+ employees; ERIC; Telecommunications industry February 2008 – Present (4 years 9 months) Riyadh,Saudi Arabia Responsibilities: • Leading Configuration Management team and guiding new team members. • Coordinating with Front office(NOC),Back office Core/Access/IN-VAS teams,STC Governance team for Implementing day-to-day O&M tasks as per SLA. • Analyzing the daily network reports and to take necessary action in coordination with other groups in case of KPI degradations. • Analyzing daily routes blocking and traffic/call report. • Addressing all core configuration related complaints as per SLA (Service Level Agreement) periods. • Quarterly Configuration audit of main analysis for all core nodes. • Allign with Project Manager’s to finalize new node integration timelines. • Launching new services, auditing new core nodes as per design before putting into operation, migrations and integrations in STC core network consisting of Ericsson Nodes (Blade Cluster, MSC-s, M-MGw, Monolithic MSC’s, HLR’s and STP). • Helping MS team develop internal Processes ,Liaisoning with STC to prepare processes as per Ericsson MSTOP(Managed Service Telecom Operation Practice) which is based on eTom (Enhanced Telecom Operation Map) Appreciation & Recognitions: • Received “Appreciation Certificate” on successful completion of STC (Saudi Telecom Company) charging system/IN expansion project from core side (M
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